My Role

I was responsible for Re-Designing the web application and adding the mobile responsive Design. 

  • I was involved in Quantitative and Qualitative research, de-briefing insights to my Project Manager and Engineering team, and Designing the application. 

  • Designed the E-Bill widget and application, ensuring a user-friendly experience for end users.

  • Conducted user testing with end users and stakeholders, gathered their feedback, and iterated on the designs, resulting in a 95% customer satisfaction rate.

  • I encountered several engineering challenges, but I was able to devise design solutions. I proposed innovative and responsible web design ideas that increased the clickthrough rate (CTR) by 25%

About E-Bill

E-Bill is FINRA's financial system that enables entitled users to view accounting details of FINRA Flex-Funding and Renewal Accounts, fund the accounts, pay annual renewal assessments, and view and pay FINRA invoices.

View your firm's FINRA Flex-Funding Account balance and activity, export transaction details, generate reports, fund the account using ACH, request a refund, request reallocation, and transfer funds to an affiliated firm. *

  • View your firm's Renewal Account balance during the renewal cycle and pay using ACH or reallocation from your firm's FINRA Flex-Funding Account.

  • View your firm's Invoice balance and make payments by ACH or credit card (up to $50,000) or by reallocating funds from your firm's FINRA Flex-Funding Account.

  • Setup Alerts to receive notifications about users’ accounts.

    To learn more about the project reach out to my email dwivediparth26@gmail.com

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UX Research & Design | Embracing Human-Centered in Social Impact